Terms and conditions of use

Shopping Policies

At Tibet Bazaar, we want to make your shopping experience as easy and enjoyable as possible. We have developed the following shopping policies to outline our procedures and expectations for purchases.

1. Product Availability:

We make every effort to ensure that all products listed on our website are in stock and available for purchase. In the event that a product is out of stock, we will provide an estimated restocking date or suggest alternative products.

1. Product Descriptions:

We make every effort to provide accurate and detailed product descriptions, including images, specifications, and other relevant information. However, we cannot guarantee that all descriptions are complete or error-free. If you have any questions about a product, please contact us before making a purchase.

1. Pricing:

All prices listed on our website are in Indian Rupees and include any applicable GST. We reserve the right to change prices at any time without prior notice.

1. Payment:

Payment is due at the time of purchase. We accept the following payment methods:

• Credit card (Visa, Mastercard, American Express, Discover)

• PayPal

• UPI

1. Shipping:

Shipping is subject to our shipping policy (see Shipping Policy section).

1. Returns:

Returns are subject to our refund policy (see Refund Policy section). If a return is approved, a refund will be issued to the original payment method used to make the purchase.

1. Customer Service:

We strive to provide excellent customer service. If you have any questions or concerns about your purchase, please contact us by email at info@tibetbazaar.,com or by whatsapp at +91-8880720888.

We reserve the right to modify these shopping policies at any time without prior notice. Any changes will be effective immediately upon posting on our website.

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Replacement Policies

In cases the product is delivered in damage, the customer can return the products to TibetBazaar.com. TibetBazaar.com will replace the product within 7 working days.

Customer should adhere to following guidelines for returning products: Please inform Tibet bazaar customer care through email or whatsapp immediately on the receipt of the product about damage or problems with photo.

Please retain original packing including tags, labels and products should be returned in the same conditions as delivered. Please note that if any wear/tear, altercations to products are found which are obvious to be done by the customer, return won’t be accepted.

Based on the instructions from Tibet bazaar executives, the customer can ship the product through courier back to Tibet bazaar.

Please mention your name, order number and mobile number on the box. Customer should intimate about the courier and tracking ID to tibet bazaar customer care team as soon as products are dispatched.

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Return Policies

At TibetBazaar.com, we strive to provide our customers with the best products and services possible. We understand that sometimes a refund is necessary. We have therefore developed the following refund policy to ensure customer satisfaction.

1. Products Eligible for Refund:

We offer refunds for products that meet the following conditions:

• The product is defective or damaged upon arrival.

• The product is significantly different from what was described on our website.

• The product does not perform its intended function.

1. Timeframe for Refund Requests:

Customers must request a refund within 7 days of the purchase date. If 7 days have passed since the purchase, we cannot offer a refund or exchange.

1. How to Request a Refund:

To request a refund, customers must contact us by email info@tibetbazaar.,com or by whatsapp at +91-8880720888. The request must include the customer's name, order number, and reason for the refund with photo.

1. Refund Process:

Once we receive a refund request, we will review it and notify the customer of the approval or rejection of the refund. If the refund is approved, we will process it within 7 business days. The refund will be issued to the original payment method used to make the purchase.

1. Non-Refundable Products:

Certain products are not eligible for refunds, including:

• Products that have been used, altered, or damaged by the customer.

• Digital products, including software downloads and e-books.

• Products purchased on sale or during a promotion.

1. Shipping Costs:

Shipping costs are non-refundable, and customers are responsible for the cost of returning the product to us.

1. Contact Information:

If you have any questions about our refund policy, please contact us by email at info@tibetbazaar.com or by Whatsapp at +91-8880720888.

We reserve the right to modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

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Shipping Policy

At TibetBazaar.com, we strive to ensure that our customers receive their orders in a timely and efficient manner. We have developed the following shipping policy to outline our procedures and expectations for shipping orders.

1. Shipping Methods:

We offer the following shipping methods:

• Standard shipping: delivery within 5 to 10 business days.

• Expedited shipping: delivery within 2 to 5 business days.

• International shipping: delivery times vary by location. Approximate 10 to 20 business days

1. Shipping Rates:

Shipping rates are based on the weight and destination of the order. Customers can view the shipping cost at checkout before submitting their order.

1. Processing Time:

Orders are processed and shipped within 24 hours after payment is received. Orders received on weekends or holidays will be processed on the next business day.

1. Tracking:

Once an order is shipped, customers will receive a tracking number via email. Customers can track their package using the carrier's website or through our website.

1. Shipping Restrictions:

Some products may be restricted from shipping to certain locations due to local laws and regulations. Customers are responsible for ensuring that the products they order can be legally shipped to their location.

1. Delivery:

Delivery times may vary depending on the shipping method and destination. We are not responsible for delays caused by the carrier or customs. Customers are responsible for ensuring that someone is available to receive the package at the delivery address.

1. Shipping Address:

Customers are responsible for providing accurate and complete shipping information at the time of purchase. We are not responsible for packages that are lost or delayed due to incorrect or incomplete shipping information.

1. Shipping Damage:

In the event that a package arrives damaged, customers must contact us within 48 hours of receiving the package. Customers must provide photos of the damage and the packaging in order to initiate a claim with the carrier.

1. Contact Information:

If you have any questions about our shipping policy, please contact us by email at info@tibetbazaar.com or by whatsapp at +91-8880720888.

We reserve the right to modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

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Billing Terms and Conditions

At TibetBazaar, we strive to make our billing process as clear and transparent as possible. We have developed the following billing terms and conditions to outline our procedures and expectations for payment.

1. Payment Methods:

We accept the following payment methods:

• Credit card (Visa, Mastercard)

• PayPal

• UPI

1. Taxes:

Customers are responsible for any applicable taxes or customs fees associated with their purchase.

1. Invoicing:

Invoices will be sent via email to the billing contact on file. It is the customer's responsibility to ensure that the contact information is accurate and up-to-date.

1. Refunds:

Refund requests are subject to our refund policy (see Refund Policy section). If a refund is approved, it will be issued to the original payment method used to make the purchase.

1. Billing Disputes:

If there is a dispute regarding a billing charge, customers must notify us within [30] days of the invoice date. Failure to do so will result in the waiver of any claim or dispute.

1. Contact Information:

If you have any questions about our billing terms and conditions, please contact us by email at info@tibetbazaar.com or by phone at +91-8880720888.

We reserve the right to modify these billing terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.